Responsible Gambling at PlayCroco

At PlayCroco, we want every player to enjoy their gaming experience in a safe and controlled environment. Gambling should always be a form of entertainment, never a way to make money or escape personal problems. We are committed to promoting responsible gambling and providing tools to help you stay in control.

Our Commitment to Player Safety

PlayCroco takes the wellbeing of its players seriously. We believe that gambling is only enjoyable when it remains a fun activity. To support this, we offer several features and resources designed to help you manage your gaming habits effectively.

Tools Available to You

• Deposit limits to control how much money you add to your account
• Session time reminders to help you track how long you have been playing
• Self-exclusion options for players who need a break from gambling
• Account cooling-off periods of varying durations
• Permanent account closure upon request

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Feeling anxious, stressed, or irritable when not gambling
• Chasing losses by continuing to play in hopes of winning back money
• Neglecting work, family, or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Lying to friends or family about gambling habits
• Gambling to cope with emotional distress or depression

Tips for Staying in Control

• Set a budget before you start playing and stick to it
• Set a time limit for each gaming session
• Never gamble with money you cannot afford to lose
• Take regular breaks during play
• Do not gamble when under the influence of alcohol or drugs
• Treat gambling as entertainment, not as a source of income
• Walk away when you are no longer having fun

Self-Exclusion

If you feel that you need a break from gambling, PlayCroco offers self-exclusion options. You can request to have your account suspended for a set period or permanently closed. During the self-exclusion period, you will not be able to access your account or receive promotional materials. To arrange self-exclusion, please contact our customer support team.

Underage Gambling Prevention

PlayCroco strictly prohibits anyone under the age of 18 from creating an account or participating in any gambling activity. We carry out age verification checks to ensure compliance with this policy. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.

Where to Get Help

If you or someone you know is struggling with problem gambling, professional support is available. The following organisations provide free and confidential assistance:

• Gamblers Anonymous
• GamCare
• Gambling Therapy
• National Council on Problem Gambling

Please reach out to our support team at any time if you need help managing your account or accessing responsible gambling tools. Your wellbeing is our priority at PlayCroco.